Elevate your customer success team with easy access to curated knowledge

Unlock a world-class customer experience by equipping your team with curated and updated knowledge they need to solve problems, answer questions, and upsell.

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NorthShore.ai helped us automate the process of keeping hundreds of Zendesk Articles and Macros fresh and organized while scaling our support team. 

Brian,  Director of Customer Experience, Fintech Startup

Keep fresh

Help center articles, templates & macros maintained and verified by your experts

Right Answers

Make it easy for non-CS teammates to find official answers

one Place

Information from different collaboration tools in one place

Training

Upgrade onboarding & training plans with current and curated knowledge

How it works

Made providing product expertise so much easier for our CS Reps. It is crucial to reducing clicks, increasing efficiency, and most importantly elevating our customer experience.

Jordan Van Os

CSM @ Mastermind Toys